Professional speaker, trainer, and author Sandy Geroux has more than 18 years of administrative experience. She now helps others create the WOW factor, become more effective and efficient, and achieve their personal and professional dreams. Since 2000, she has conducted over 100 keynotes, training programs and workshops for more than 13,000 administrative professionals in 41 countries. Her columns and articles appear in many administrative publications. Visit her website (thewowplace.com), its blog, or email her to discuss an educational and entertaining presentation for your administrative staff.